Corporate Integrity, Information and Resolutions unit
The Corporate Integrity, Information and Resolutions unit is located within the Executive Services Branch of the Department of Human Services (the department). The unit has the responsibility for coordinating and managing enquiries and responses in the following areas for both the Department of Human Services and the Department of Health:
- freedom of information
- privacy
- complaints
- whistleblowers
- fraud prevention
- complaints referred from the Disability Services Commissioner, Health Services Commissioner, Privacy Commissioner and the Victorian Ombudsman
Documents held by the two departments relate to:
Department of Human Services
- child protection
- wardship
- disability
- housing
- womens affairs
- youth affairs
Department of Health
- health
- ageing
- mental health
Our aim is to support and guide staff to reflect both Department's values of quality service provision, professional integrity and collaborative relationships.
Feedback from the public on the services and programs provided by the Departments is encouraged in order to guide continuous service improvement.
Contact information
Complaints Management reception
Tel: 1300 884 706
FOI Reception
Tel: (03) 9096 8449
Email: complaints.reception
@dhs.vic.gov.au
Manager,
Corporate Integrity Information and Resolutions unit
Department of Human Services
level 21, 50 Lonsdale street
Melbourne, Vic, 3000
