New Auslan video remote interpreting service

04 December 2015

The Minister for Housing, Disability and Ageing, Martin Foley MP recently joined representatives from Victorian Deaf Society (Vicdeaf) to launch the new Australian Sign Language (Auslan) Video Remote Interpreting service.

Vicdeaf has been engaged as the provider of Auslan Video Remote Interpreting (also known as VRI), a language service that is accessed using video communication technology and the intranet. The Vicdeaf service enables communication between people who are deaf and use Auslan as their primary language and English (hearing) people. 

The service is available as an alternative to onsite Auslan interpreting. With Video Remote Interpreting, the interpreter is usually at a different location to the Auslan user and their service provider, and is seen via a screen on a computer, television or portable device such as a laptop or tablet.

The service supports people who communicate using Auslan, to access professional interpreting services when essential information needs to be communicated and understood during contact with service providers.

Organisations funded by the Department of Health and Human Services and departmental staff can access Auslan language services through Victorian Interpreting and Translating Service (VITS), using the department’s credit line facility as part of their usual language service provision.  Access to Video Remote Interpreting bookings requires an identification number (known as PIN) that is provided by VITS. 

Service providers not funded by the department can book an Auslan interpreter through Auslan Connections. For more information, visit the Auslan Connections website below.

Video Remote Interpreting bookings are available Monday to Friday from 8.00am to 6.00pm. 

Auslan interpreters are accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).

For more information about Auslan Video Remote Interpreting, visit the page on this website at

For more information about Auslan Connections, visit the page on their website at

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