Victorian concessions

The Victorian Government offers concessions to make essential services – rates, water, electricity and gas – more affordable for low-income households and to help out with bills in times of hardship.

Concessions are also available on health, education, transport and other services for eligible people and families.

This guide outlines concessions that can help you pay your bills, who is eligible for concessions, how to apply for them and who to contact for more information.

If you would like to receive the Victorian concessions brochure in another format please contact the Concessions Information Line on 1800 658 521 (toll free) or email

You can download the brochure below:

Contact information

Concessions Information Line: 1800 658 521


State Concessions, 10/50 Lonsdale Street, Melbourne VIC 3000

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