Making the Connection - Chapter 3 Language Lessons

Identifying the Right Language and Dialect

In this scenario, we explore the considerations that must be taken into account when booking an interpreter.

When booking interpreters, we encourage users to consider the best type of interpreting service to suit a particular situation. When booking face-to-face interpreting services, ensure that you place your booking well ahead of your scheduled requirement date, particularly when wishing to book interpreters for more unusual languages and dialects.

Always ensure that you have checked the language preferences of your clients prior to booking the interpreter and never assume that a person’s country of birth indicates their language preference. It is always a good idea to check with colleagues prior to booking an interpreter to see if they also require the service. Block bookings can lead to considerable cost and time savings, especially in rural areas.

Video and Script

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