Procedural guidelines for referral and consultation Child Protection and Child FIRST/Integrated Family Services

The guidelines are part of a commitment between Child FIRST/IFS and Child Protection to deliver collaborative services, with clear and consistent processes and practice standards that apply no matter where in Victoria children and families become involved with the service system.

The guidelines emphasise and promote productive working relationships to manage service performance and demand pressures between Child FIRST/IFS and Child Protection.

The guidelines:

  • establish consistent operational processes and procedures between services, including referrals and reporting, consultation, information sharing, collaborative practice approaches and the proactive resolution of differences
  • promote high level principles and mechanisms that emphasise a common approach to working together to achieve better outcomes for children, young people and their families.
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