Guidelines for setting and collection of residential charges in disability services

These guidelines are made according to section 65 of the Disability Act 2006 (the Act), whereby the Secretary of the Department of Human Services may make and publish guidelines with respect to residential charges.

They are provided to assist disability service providers with the setting and collection of residential charges applicable to residents of group homes.

The guidelines set out:

  • items that must be included in an organisation’s residential charges policy as specific requirements of the Act
  • items that should be considered as ‘good practice’ to ensure that residents receive and act on the best possible information and that this is consistent across the sector.

The guidelines apply to disability residential services that have been declared as group homes under section 64 of the Act. The guidelines have been reviewed to incorporate amendments to the Act that commenced in December 2013.


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